Refund policy
Our shop is subject to the following conditions:
■ Refund due to customer convenience
We will refund if the following conditions are met.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Refund amount <br />We will refund the full price of the product (including tax).
Return shipping fee <br />Customer burden
We will refund if the following conditions are met.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Refund amount <br />We will refund the full price of the product (including tax).
Return shipping fee <br />Customer burden
■ Exchange due to customer convenience
If the following conditions are met, we will exchange the product.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Return shipping fee <br />Customer burden
Redelivery fee <br />Customer's responsibility
If the following conditions are met, we will exchange the product.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Return shipping fee <br />Customer burden
Redelivery fee <br />Customer's responsibility
■ Refund due to defects in products, etc.
We will refund if the following conditions are met.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Refund amount <br />We will refund the full price of the product (including tax).
Return shipping fee <br />Store burden
We will refund if the following conditions are met.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Refund amount <br />We will refund the full price of the product (including tax).
Return shipping fee <br />Store burden
■ Exchange due to defects in products, etc.
If the following conditions are met, we will exchange the product.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Return shipping fee <br />Store burden
Re- delivery fee<br />Store burden
If the following conditions are met, we will exchange the product.
Correspondence conditions <br />In principle, we will respond if you contact us by phone or email within 10 days after the product arrives, only if it is unused.
Available period <br />If you contact us within 10 days after receiving the product
Return shipping fee <br />Store burden
Re- delivery fee<br />Store burden
■ Cancellation/refund/exchange contact information
phone number
0335978381
Email
seikadou@tiara.ocn.ne.jp
■ Return address
post code
100-0014
address
2F Tokyu Plaza Akasaka, 2-14-3 Nagatacho, Chiyoda-ku, Tokyo
phone number
0335978381